Privacy Policy

Data Controller

shootechha B.V. is the data controller responsible for your personal information. If you have any questions about this privacy policy or how we handle your data, please contact us at privacy@shootechha.live or +31 706450643.

Data Collection

The data we collect includes personal information that you voluntarily provide to us and information that is automatically collected when you visit our website. We collect this information to provide you with our services, improve your experience, and communicate with you effectively.

Specifically, the data we collect may include:

• Contact information (name, email address, phone number)
• Communication preferences and inquiry details
• Website usage data and analytics information
• Cookie and tracking technology data
• Device information and IP addresses
• Recipe preferences and culinary interests

How We Use Your Information

We explain how we use your information to provide our services, improve our offerings, and communicate with you. The use of your data is always based on a legal basis as required by GDPR, including your consent, our legitimate interests, or contractual necessity.

We use your personal information for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver our recipe collections and culinary services
• To send you updates about new recipes and content (with your consent)
• To improve our website functionality and user experience
• To analyse website traffic and user behaviour
• To comply with legal obligations and protect our rights

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information or agree to receive communications
• Legitimate Interests: For website analytics, security, and business development
• Contract Performance: To provide services you have requested
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and services
• When required by law or to protect our legal rights
• In connection with a business transfer or merger (with proper notification)
• With your explicit consent for specific purposes

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain contact information for up to 3 years after your last interaction with us, unless you request deletion or we are required to retain it longer by law.

Your Rights

Under GDPR, you have several rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right of Rectification: Request correction of inaccurate data
• Right of Erasure: Request deletion of your personal data
• Right of Portability: Request transfer of your data
• Right to Object: Object to certain types of processing
• Right to Restrict Processing: Request limitation of data processing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@shootechha.live. We will respond to your request within 30 days.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website performance. For detailed information about our cookie usage, please see our Cookie Policy.

You can manage your cookie preferences through your browser settings or our cookie consent banner that appears when you first visit our website.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

As we are based in the Netherlands (EU), your data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supervisory Authority

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority if you are located in another EU member state.